Fast forward to the era of Generative Artificial Intelligence (GenAI), and we see a striking resemblance to the “Ironies of Automation.” A 2024 study, “Ironies of Generative AI: Understanding and mitigating productivity loss in human-AI interactions,” explicitly draws on this decades-long Human Factors research to understand the challenges emerging with GenAI systems. While GenAI promises … Continue reading The Generative Leap – Echoes of Automation in the Age of AI